Cancellation and Refund

Last updated: July 25, 2024

This Cancellation and Refund policy describes our policies and procedures for the cancellation and refund of your order.

Cancellation Policy::

  • One-Time Payment Service: The service involves a one-time payment for accessing premium information. There is no ongoing subscription to cancel. Users can access the purchased content immediately after payment.

Refund Policy:

  • Refund Eligibility: Refunds are available if the service does not deliver the promised premium content or if there are significant technical issues that prevent access.

  • Refund Request: Users must request a refund within 7 days of purchase by contacting our customer support team at hello@costgpt.ai with a description of the issue.

  • Refund Processing: Once the refund request is approved, the refund will be processed within 10 business days and credited back to the original method of payment.

For any further questions or support, please reach out to us at help@costgpt.ai